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Questions you need to ask before hiring a stand contractor

by maestro for Trade Show Leave a comment

So, you have found the ideal contractor. Their design is brilliant and their price even more so. Before you get ahead of yourself and jump into signing a contract, ask …

Questions you need to ask before hiring a stand contractor

Questions you need to ask before hiring a stand contractor

So, you think you have finally found the ideal contractor. Before you get ahead of yourself, arrange a meeting to determine if they are right for your company.  Here are the questions that you need to ask your exhibition stand contractor. Before you meet them, have a list of questions ready.

How long have you been up and running and how many shows have you built at?

This will be a good indicator of how strong their track record is.

Can I see samples of your recent work?

You need to make sure that the company is able to produce what they have promised. Seeing what they have made in the past is a good way for you to determine if they can create what you are looking for. Any reliable contractor will have a portfolio ready for you to view and most likely have all their recent work up on their website. You can even ask if they have a booth at an upcoming show nearby so you can stop by and see it for yourself.

Where will my stand be built?

Not all contractors are the ones building your booth – many of them sub-contract. Sometimes, contractors hire third-party companies for the design process or for certain elements of your booth. Ask your contractor if they are going to offer you complete in-house service because even if you trust your contractor, you don’t know who they might be using and if it might be for a critical part of your exhibit.

What on-site assistance do you offer?

You need to find out if they will have a booth supervisor dedicated for your booth the whole time. It does not end when the booth has been built – you need to know who to contact if there are issues with sound, lighting, electricity, etc. Also find out if they will be the point of contact for show organisers for orders such as electricity, water and internet. Know exactly what you are getting for your money.

Have you built in this country before?

Rules can vary considerably from country to country so it would be a wise decision to choose a contractor that has (recent) experience in the country that you are exhibiting in. From approvals to drayage, your contractor should be in the know. Also find out if your stand is being built in the country that you are exhibiting in and if not, are they shipping on time and following all the correct procedures for a smooth time at customs.

Ask them questions about the process.

Ask them questions like “Explain the whole process from start to finish” or “What recent element or technology did you implement in a client’s booth to make it stand out?”. The answers to these questions will help you decide if this is the right contractor for your booth and whether or not they are in the know.

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